Plant a Tree: Terms and Conditions
These terms and conditions govern the relationship between you (the purchaser) and us (the National Forest Company, company number 02991970 (“National Forest”, “us”, “we”)) for the provision of our Plant a Tree event (the “Event”) to you.
- Our Contract with You
The placing of an order by you constitutes your offer to an experience on these terms and conditions (as amended from time to time) but does not constitute the creation of a contract. We have complete discretion over whether to accept such an offer and reserve the right to decline to process an order for any reason whatsoever and provide a full refund.
The contract between you and us will be entered into once we have accepted your offer to purchase the experience and have processed your order and have received payment.
- Purchasing the Event
By purchasing an experience you will be entitled to attend one of our Plant a Tree events
The descriptions of the Plant a Tree Event given on the online entry platform and in any other literature are only intended to present a general idea of the Event and shall not be considered binding. In particular, photographs are for illustrative purposes only and do not form part of any contract between you and us.
We cannot be held responsible for any descriptions by any third parties or on any third party or agent sites.
Please note that in purchasing an experience you are only purchasing the right to attend an Event. You will not receive or be entitled to receive any ownership rights in any of the trees planted in the National Forest.
- The Event
Public Events – All Events will be by invitation only for the purchasers of an Experience (and their invited guests).
Timing & Location – All of our Events take place within the planting season (approximately November to March) and at the location specified by us at the time of placing your order (or such other location within the National Forest as we notify you from time to time).
Instructions – All attendees at such Events must follow all reasonable instructions of our staff conducting the Event and at all times behave in a civilised, respectful and appropriate manner towards other attendees. Anyone who fails to do so will be asked to leave the Event and will not be entitled to a refund.
Travel – If an Event has to be cancelled for any reason outside of our control, we cannot be held liable for any additional costs that you have incurred including (but not limited to) travel, subsistence and any other expenses.
Parking – Your ticket includes an allowance for a set number of car parking spaces and you will be not be able to bring additional vehicles beyond this allocation. This is due to limited parking availability for the event.
Clothing – We strongly recommend that all individuals attending an Event wear suitable clothing and footwear and also bring a spade with them, please note garden forks are not suitable. All clothing and footwear that you wear and spade that you bring with you to our Event (as well as those of your guests) must be clean. This is essential to ensure the protection and biodiversity of our woodlands.
Alterations – this event is non-transferable and non-refundable.
Spectators – Spectators are welcome to attend, but any additional attendees must be accommodated within the vehicle/parking allocation which your ticket allows and you will not be able to bring addition vehicles outside of this allocation. You will only be able to plant the number of trees specified on your ticket, if any of your spectators want to plant a tree, they must purchase the relevant ticket separately. All tickets must be purchased in advance and are not available for purchase on the day.
For further information on attendance at the Event, please see our FAQs page
- Photography and image usage at Plant a Tree events
Please note that photographs or video recordings may be taken at the Plant a Tree planting event(s). These are captured and used for marketing and publicity related purposes to promote the Plant a Tree experience and The National Forest. These images may be used on our website, social media or other promotional materials or publications. They may also be used by partners to showcase the work of the National Forest.
Any images or footage taken at the event will be held in accordance with the Data Protection legislation and will be the copyright of the National Forest Company (NFC) and any other intellectual property which arises in the recordings will also belong to NFC.
You may contact us at any time to withdraw consent to your images being taken or to request your images to be removed. We will immediately remove any image/footage of you and/or your child/children from the NFC website. Any image/footage of you and/or your child/children will continue to feature on any printed material while it is in circulation, but we will remove the image/footage from our photo library, preventing its further use.
We will not include names or contact details of any person in an image/footage on our website, in printed publications or in press or promotional material without good reason. An exception might be where, with consent, we publish the identity of a competition prize winner.
- Price and Payment
The price of the Event will be the price indicated on the online entry platform event booking page when you place your order. This price is inclusive of VAT.
The prices quoted are gross and include booking fees.
- Cancellation by You
You can change your mind and cancel the purchase of the Experience for a full refund within 14 days of placing your order with us, provided that neither you nor anyone else has attended the Event that was purchased.
Any requested and qualifying refund shall be reimbursed through the online entry platform and issued to the payment card used at the time of purchase.
Any cancellation and / or request for a refund MUST be submitted in writing to plantatree@nationalforest.org
- Cancellation by Us
If we cancel an Event either before or on the day it is due to be held because of circumstances beyond our control we will notify you of the available alternative Event(s). If we are unable to offer an alternative date, or if you are unable to attend the alternative date offered, you will be entitled to a refund.
We cannot be held liable for any costs, including (but not limited to) travel expenses or pre-booked accommodation costs incurred by you in the event of a cancellation.
We may also cancel our contract with you for the provision of the Event at any time by writing to you if:
(a) you do not make any payment to us when it is due or any payment to us from you is returned, refunded or rejected by your Bank; or
(b) you otherwise breach these terms and conditions.
If we end the contract for any of these reasons we will refund any money you have paid in advance for the Event we have not provided but we may deduct or charge reasonable compensation for the net costs we incur as a result of your breaking the contract.
- Our Liability to You
We do not exclude or limit our liability to you where it would be unlawful to do so, including:
(a) for death or personal injury caused by our negligence or the negligence of our employees;
(b) for fraud or fraudulent misrepresentation; or
(c) for a breach of your legal rights as a consumer to receive products which are as described, of satisfactory quality and fit for their intended purpose.
Subject to the above, our total liability to you in respect of all other losses arising under or in connection with the provision of the Event shall in no circumstances exceed the price paid for the Event and any reasonably foreseeable losses you incur.
We will not be liable for any loss:
(a) resulting from circumstances beyond our reasonable control;
(b) for any damage to the private property of you or anyone else attending an Event with you where we are not at fault; or
(c) incurred by you or any third party in the course of business.
- General
This contract is between you and us. No other person shall have any rights to enforce any of its terms.
All personal information that you provide to us from time to time will be collected, managed and processed in accordance with our Privacy Statement. Please see below. For further details please visit our Privacy Policy page.
If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
These terms are governed by English law and you can only bring legal proceedings in respect of the products in the English courts.
PRIVACY STATEMENT
Your data, submitted on the online entry platform will be processed by the National Forest Company, and the Event Organiser TrailPlus Ltd who have been appointed by the National Forest Company as the data processor for the event. We take your privacy seriously and we will only use the information you have provided to correspond with you about the event, to process your entry, and to communicate with you regarding the sharing of essential Event information. If you consent to receive further information from the National Forest, your data will not be shared outside the National Forest Company and we promise to keep your personal information safe and secure.
Any data stored by TrailPlus Ltd in organising the Event will be securely deleted within one calendar month following the Event.
If you wish to withdraw consent at any time, change the way we contact you or update your details, you should send an email to plantatree@nationalforest.org